Belles and Beaux
Frequently Asked Questions


You can book online or give us a call at (02) 4048 1110 to arrange a time. 

For weekday appointments, a few days notice is recommended to get an ideal time. As for weekend appointments, they are booking out much faster and it is recommended to secure a booking at 1- 2 weeks beforehand.

No. Bookings are free and made with no charge!

For bridal and bridesmaid consultations we allow up to one hour spent in store, and on weekday appointments up to one and a half hours.

Yes, but if the store is at full capacity or there are no changing rooms available, you would have to wait until there’s an appropriate time to try on dresses in store. That is why we always recommend to book an appointment in advance.

For the best experience in store, we encourage to keep your entourage/party to a small number as we only have limited floor space. Ideally, a group of up to 3 guests works best. If you would like to bring any more than this, please notify us with as much advance as possible so that we can schedule accordingly. Weekday appointments are definitely more flexible than weekend appointments.

To keep our beautiful dresses nice and fresh, food and drink of any kind (except bottled water) is NOT permitted in store, this also includes champagne and coffee. 

Yes you can! You can also facetime/video chat in store too.

Alterations and Add-ons

No. We do not provide alterations in store so alteration costs are separate to the cost of the gown.

While we do not provide alteration services in store, we have lot’s of contacts for recommended alterers located in Newcastle, Warners Bay and Taree. Please phone 40481110 for more information.

You certainly can! We have a wonderful range of detachable sleeves that pair with so many wedding dress styles, whether its an off-the-shoulder style puff sleeve or a classic fitted lace sleeve, we have it all

Yes you can! Fabric orders can take anywhere from 2 – 4 months to be delivered, so make sure you have time for your alterations before you order

Yes, we certainly do. From elbow length to cathedral, we have a beautiful range of different lengths and styles of veils. We also keep a select amount of styles in stock that you can take on the day without ordering.

Veils can take any where from 2 – 4 months to order depending on the style.

No. It does not cost extra to order a dress in a different colour. But please note there are some styles that are more limited on colour options than others. If you want to know what colour options your dress has you can ask one of our team members, or look up the dress on our website.

Dress Pick Ups

You can book online or just give us a call at (02) 4048 1110 and we will schedule you in. Please keep in mind to give us at least a week’s notice for pick ups so that we have plenty of time to get your dress ready for you.

Please, if you can, give us 1 – 2 week’s notice so that we can make sure the wedding gown is checked over and ready for pick up.

If you want to pick up your dress on a Saturday, it would just be for pick up only as our fitting rooms are usually booked out with bridal consultations. We recommend booking on a weekday or Sunday if you would like to try your dress on in store when picking it up. 

Yes, you certainly can! Please note that your pick up appointment is scheduled for 30min, so you are more than welcome to try anything on within that time frame.

If you haven’t tried your dress since it arrived in, we recommend trying it on in store before you pick it up so that we can make sure that everything is just perfect!

Your dress will come in its own breathable Belles and Beaux garment bag which will keep your gown perfectly protected until the big day. Keep it nice and high, dry and out of direct sunlight.

Orders and Payments

How exciting! You’re ready to say “Yes!” to that perfect dress. If you have already been sized up and measured in store and you know your style/colour options, it is as simple as calling us on 40481110 and making the order over the phone. You can pay your deposit via debit/credit card over the phone.

If you haven’t been sized yet, we recommend booking a sizing and deposit appointment online or phone 40481110 to book.

A minimum of 1/3 deposit is required to order a wedding gown.

For bridesmaid orders, a $100 deposit on each dress is required to be put down before the order goes through.

Depending on the designer, our wedding dresses take anywhere from 4 – 6 months to be made. And our bridesmaid dresses take 3 months. We recommend allowing at least a one month buffer period before the wedding date for alterations or unexpected delays.


Rush orders are available in store for wedding dresses, however varying surcharge fees will apply. There are currently no rush orders available for bridesmaid dresses.

Don’t panic! We have a lovely range of dresses in all different sizes and styles available to purchase off the floor and at discounted prices. You can have a look at what we have on our sale page.

You can make a payment in store with cash or card, or you can pay over the phone with a debit/credit card.

We request that the final payment be made within a month after the delivery of the dress/dresses. If this cannot be done, please contact us as soon as you can so that we may consider your circumstances and figure out a payment plan option.


Our wedding dresses are made to size, not made to measure, which means that you may possibly need sizing adjustments done by a recommended seamstress.

Our wedding dresses that are made to order start from $1600 and go up to $5000, however most of them are between $2000 – $3500.

We also have sample dresses on sale which start at $900 and go up to $3000.

Our bridesmaid dresses start at $280 and go up $500.

No. We do not stock flower girl dresses.

No. We only sell from our selected designers.

No. We do not hire out any dresses in store, however we do have a lovely range of sale wedding dresses and sale bridesmaid/formal dresses to choose from.

Yes of course! We love seeing our beautiful brides on their special day! You can share them on our socials @bellesandbeauxbridal or send them via our email

The best way to contact us is by phoning on 40481110 or emailing us at

Yes. We are happy to post out anywhere in Australia. Postage fees do apply:

Wedding Dress  $60 – $100
Bridesmaid Dresses $30 – $60
Wedding Veil/Headpieces $15

Opening Hours

Mon – Wed  09:00am-5:00pm
Thursday       09:00am-6:00pm
Friday            09:00am-5:00pm
Saturday       09:00am-3:30pm
Sunday         10:00am-2:00pm

© Belles and Beaux 2019 – Made With Love By Hack.