How can I book an appointment?
How can I book an appointment?
You can give us a call at (02) 4048 1110 to arrange a time. We are also available to message on Facebook and Instagram.
Schedule your Appointment How much notice do I have to give for bookings?
How much notice do I have to give for bookings?
For weekday appointments, a week's notice is recommended to get an ideal time. As for weekend appointments, they are booking out much faster and it is recommended to secure a booking at 2 weeks beforehand.
Does Belles and Beaux supply alteration services?
Does Belles and Beaux supply alteration services?
No. But we have alteration ladies we can recommend to you that we know are well experienced and reasonable in price.
Are alteration services included in the cost of my dress?
Are alteration services included in the cost of my dress?
No. We do not provide alterations in store so alteration costs are separate to the cost of the gown.
Can I bring more than one person to my appointment?
Can I bring more than one person to my appointment?
Yes, but please call us first and advise us how many people will be attending so that we can schedule you in at a less busy time.
Am I allowed to take photos of the wedding dresses in store?
Am I allowed to take photos of the wedding dresses in store?
Due to our designer's policy, photos of the gowns are NOT permitted in store. However, Facetime and other forms of video calling are allowed to be used in store.
Can I bring my bridal party in to try on bridesmaid dresses?
Can I bring my bridal party in to try on bridesmaid dresses?
Yes, but you will have to schedule in an appointment in advance to avoid having too many people in store.
Can I try on dresses without an appointment?
Can I try on dresses without an appointment?
Yes, but if the store is at full capacity or there are no changing rooms available, you would have to wait until there’s an appropriate time to try on dresses in store. That is why we always recommend to book an appointment in advance.
I want to pick up my ordered gown, what do I need to do?
I want to pick up my ordered gown, what do I need to do?
Just give us a call at (02) 4048 1110 and we will schedule you in. Please keep in mind to give us at least a week's notice for pick ups so that we have plenty of time to get your dress ready your for you.
Is there a time limit on appointments?
Is there a time limit on appointments?
Weekend appointments we allow up to one spent in store. And on weekday appointments up to one and half hours.
How long will the dresses take to be made?
How long will the dresses take to be made?
Wedding dresses take about 4 – 5 months to be made and bridesmaid dresses take about 3 – 4 months.
Are rush orders available?
Are rush orders available?
Rush orders are available in store for wedding dresses, however varying surcharge fees will apply. There are currently no rush orders available for bridesmaid dresses.
Can I try on my purchased gown in store when picking it up?
Can I try on my purchased gown in store when picking it up?
Yes you can. However, due to busy hours, Saturday's are pick up only and no try ons.
Can I make a payment on my dress?
Can I make a payment on my dress?
Yes. We can still take debit/credit cards over the phone. If you cannot pay this way, give us a call or contact us online and we will see if we can provide a different type of payment.
When do I have to make the final payment on my wedding gown/bridesmaid dresses?
When do I have to make the final payment on my wedding gown/bridesmaid dresses?
We request that the final payment be made a month after the delivery of the dress/dresses. If this cannot be done, please contact us as soon as you can so that we may consider your circumstances and figure out a payment plan option.
Is there a fee for booking an appointment?
Is there a fee for booking an appointment?
No. Bookings are made with no charge!